Voting 2020

Get Out and Vote 2020

At the Turnip Truck, we believe in civic participation and the democratic process of voting. That’s why we are committed to encouraging folks to VOTE in 2020.

Please share with your friends and family – let’s make our voices heard in our state and in the nation. Things are different this year with COVID-19, so it’s important to plan now. By voting, we invest in democracy – for ourselves and for future generations.

 

Absentee Ballot Request DEADLINE is October 27, 2020

Click here.

 

For information on voting early, go here.

 

Important Dates:

  • Tuesday, July 7, 2020 Voter Registration DEADLINE (for Primary)
  • Thursday, July 30, 2020 Absentee Ballot Request DEADLINE (for Primary)
  • Thursday, August 6, 2020 State & Federal Primary Election and State & County General Election
  • Monday, October 5. 2020 Voter Registration DEADLINE (for General Election)
  • Tuesday, October 27, 2020 Absentee Ballot Request DEADLINE (for General Election)
  • Tuesday, November 3, 2020 State & Federal General Election

 

Tennessee Election Resources:

 

* Concerned about voting in-person due to COVID-19? Request an Absentee Ballot by mail.

 

When We All Vote is a great another great resource: www.WhenWeAllVote.org

Tennessee Elections on Instagram: @tnelections

Online Shopping with Mercato Instructions

Shopping Online with Mercato – How Does It Work?

  • Quick Tips:

  • *We currently offer in-store and curbside pickup options
  • *In-store & curbside pickup times are EAST Mon to Sat: 9:45 am – 8:15 pm and Sun: 9:45 am to 7:15 pm; WEST Mon to Sat: 9:30 am – 8:15 pm and Sun: 9:30 am to 7:15 pm
  • *Orders can be placed 24 hours in advance
  • *The minimum order is $35
  • *Delivery Fee is assessed by the distance from the store you order from
  • *On the day your order is scheduled, our shoppers will do all that they can to ensure that you get everything you ordered as requested
  • *In-store: Pick up at our designated sites (East – side door; West – café door on Charlotte Ave); Curbside: Park in the lot and call the number for the store (East: 615-650-3600 ext. 107; West: 615-953-7075 ext. 104)

Helpful Tips to Get You Started Shopping

There are multiple ways to shop online using the Mercato platform:

  • *When you sign-in click “Start Shopping” on the upper right side.
  • *Both stores share some delivery zip codes. Both stores may pop up – Turnip Truck – EAST Woodland St. and Turnip Truck WEST – Charlotte Pike. On the left side of the screen, be sure to click the store you want to shop from
  • *Use the search bar at the top and search by whatever product, brand, or type of item you’re looking for
  • *Or select an “aisle” from the drop-down menu and browse by department
  • *Or merely start scrolling through the items listed on the page
  • *When checking out, be sure to check the box “Replace Out of Stock” if you want a substitution for an out of stock item. Then check either buttons: “Contact Me To Verify” or “Don’t Contact Me”
     

E-Commerce FAQs

What if I can’t find an item on the site?

  • Keep in mind that most of our prepared foods aren’t available online and we are striving to get all of the items, including local, uploaded to our system. If you don’t see an item you see in the store, let us know.
  • How do substitutions work?
    • By default, we do not substitute items. From the Shopping Cart page, you may select “Replace Out of Stock” for any items that we may be out of and you wish for a substitution. Selecting this lets our shoppers know that you’ll accept a similar item if the original item you selected is unavailable when we prepare your order for you. You will be charged the price of the substitute item. We carry a lot of unique products and thus not all items will have a suitable substitute.
    • Then click either “Contact Me To Verify” to which we will contact you to ensure the substitution is what you want; or “Don’t Contact Me.”
  • Does the Turnip Truck deliver with Mercato?
  • Does the Turnip Truck do contact-less curbside pick-up?
    • Yes, we do! Park in the lot and call the number for the store
      • East – 615-650-3600 ext. 107
      • West – 615-953-7075 ext. 104
  • Is there an order minimum I need to meet?
    • There is a $35 order minimum for all online grocery orders.
  • How far in advance can I place an order for pick-up?
    • Orders can be placed up to 24 hours in advance.
  • What about beer, wine, & spirits?
    • Unfortunately, we cannot yet sell wine or beer through the Mercato platform.
  • How do I know if an item is on sale?
    • Sale items will have the original price struck through and show the sale price below the original price. They also will show the savings amount in the bottom corner of the product image.
  • Can I change the date/time of pickup for an order I have already placed?
    • Please give us a call at the store you ordered from if you need to change the date or time of pickup for an order you’ve already placed. If it’s for a later date or time than your original order this will be no problem. If it’s for an earlier date or time, we will do our best to accommodate this change, but we may not be able to process the order earlier than your originally selected date & time.
  • Can I review my order once it’s been placed?
    • You will receive a confirmation email when you place your order that includes a list of everything you ordered. Additionally, you can log in to your account and select “Re-order.” Here you can see previous orders with the option of duplicating a past order with a click.
  • Can I save an order I haven’t finished yet?
    • You sure can. Once you have registered for an account and logged in, any item you put in your cart will remain there until you checkout or remove the item.
  • How can I cancel an order I’ve placed?
    • Please call us if you need to cancel your order.
  • I received the wrong product. What should I do?
    • Our shoppers will do their best to make sure you get exactly what you ask for, but we’re human and mistakes can happen. Call us at the store you ordered from East 615-650-3600 ext.107; West 615-953-7075 ext. 104 or email us at [email protected]. We’ll credit you back for the wrong product and have the right product ready for you at the store.

 

Billing, Payment & Pricing

  • What if I would like to change my account information?
    • When you sign-in to your account, select the “My Account” tab. From here you can update your contact information. You can also edit/delete your payment information.
  • Can I pay for my order with a gift card?
    • Our current online ordering system does not allow for payment with a gift card.
  • How is the tax for my order determined?
    • Online orders are taxed exactly the same as if you were shopping in the store.
  • Is my credit card information safe?
    • Your credit card information is never stored with the Turnip Truck and is never shared with any other parties.

Pricing

  • You will always receive the price of an item based on your pickup date.
    • If an item is not on sale when you order but is on sale on your pickup date, you pay the sale price.
    • If an item is on sale when you order but not on sale on your pickup date, you pay the regular price.
  • Weighted Items
    • For weighed items, the amount you pay will be finalized when we process your order on your pickup date. This may vary slightly from the weight you selected originally.
  • Buy One, Get One Free
    • If an item is marked ‘Buy One, Get One Free’, you must add two of the items to your cart to receive the second item free.

Feedback We strive to offer you the best online shopping experience. If you have any compliments, criticisms, or suggestions please send them to us at [email protected].

 

UPDATE 3/16/20 What The Turnip Truck Is Doing In Response to COVID19

Friends, due to the City and Federal call to action regarding COVID19 virus, and in order to take every precaution we can, we are CLOSING OUR HOT AND COLD BARS at both stores until further notice. Instead, we will make pack-outs of many of those items to provide our customers with access to salad items and warm entrees. The juice bar, produce, butcher, bakery and over-the-counter deli are still open.

To keep our shelves stocked, we have increased our orders by 50% and shipments are coming in each day. Both stores continue to be stocked.

We continue to maintain stringent hand washing requirements, and we are sanitizing surfaces at regular intervals to ensure our products, our staff and our customers are safe.

A note from our founder and owner, John Dyke:

“This month, we have seen once again how Nashvillians rally together after a disaster. With this present health threat, we expect to see the same thing – neighbors coming together to help one another. We will get through this with courage, patience and community spirit.”

Summer fun with Fannie Battle Day Home

Since 2001 Turnip Truck has striven to enrich the community in meaningful ways. This year, we are thrilled to partner with Fannie Battle Day Home to further our mission of community outreach and education. By providing affordable childcare and support to families from disadvantaged backgrounds all year-round, Fannie Battle Day Home has fortified our East Nashville community for 127 years.FB lue shirt glasses (002)During Fannie Battle’s summer program, the Turnip Truck’s participation includes  providing in-store engagement to Fannie Battle’s 5-12- year-olds. When the kids come to visit our East Nashville store, members of our produce team educate young ones about fruits and vegetables that they may not be familiar with and their benefits, while our juice bar provides samples of delicious fruit smoothies that are low in sugar and highly nutritious. The most exciting part of the day is the visit to our beehives on the roof. Not only can the kids see where the bees live, but they also begin to understand bee behavior. Throughout the visit, the importance of bees and their impact on fruits and vegetables is discussed.

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In addition to several summer tours, many Turnip Truck staff visit the Fannie Battle campus weekly. Our staff engage the kids by teaching projects that include raised gardens and other environmental works to increase perspective on the natural world.

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This year we were also thrilled to be a part of YumEast, Fannie Battle’s main fundraiser for the year. It was a wonderful evening of music, delicious food and drinks and fellowship for the neighborhood.

There are many more projects in the works for the Turnip Truck’s mission of community engagement. We are incredibly thankful and lucky to have such an incredible platform we can use to to give back to the community that supports us.

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